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GZM Enterprises
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Shipping Policy

1. Order Processing

  • Orders are typically processed within 3–5 business days (excluding weekends and holidays).
  • Custom, 3D-printed, or made-to-order products may require additional processing time, which will be communicated during checkout or via email.
  • Once your order has shipped, you will receive a confirmation email with tracking information.

2. Domestic Shipping (United States)

We offer standard and expedited shipping options for all U.S. orders.

Estimated delivery times:


  • Standard Shipping: 3–7 business days after processing
  • Expedited Shipping: 1–3 business days after processing 

Shipping costs are calculated at checkout based on weight, destination, and selected delivery method.

3. International Shipping

We proudly ship to clients worldwide.


International delivery times and costs vary by destination and carrier.

Typical international delivery estimates are:


  • Standard International: 7–21 business days
  • Express International: 3–10 business days


All international shipping rates and carrier options are displayed during checkout.
Tracking details are provided once the package leaves our facility.

4. Customs, Duties, and Taxes

International customers are responsible for all customs duties, VAT, import taxes, or brokerage fees required by their country’s laws.


These fees are not included in product prices or shipping costs.


We recommend checking with your local customs office for details before placing an order.
If a package is refused due to unpaid customs fees, shipping charges and return costs will be deducted from any eligible refund.

5. Lost or Delayed Packages

 

While we work with trusted shipping carriers, once a package leaves our facility, delivery is beyond our direct control.


If your shipment is delayed, lost, or marked “delivered” but not received, please:

  1. Check with your local post office or carrier service. 
  2. Contact us at info@gzmenterprises.com with your order and tracking number.
     

We will assist you in filing a claim with the carrier when applicable.

6. Damaged Items

If you receive a damaged package or product, please notify us within 7 days of delivery.
Email info@gzmenterprises.com with your order number and photos of the packaging and item.


We will review the issue and provide options for replacement or refund based on our Refund Policy.

7. Address Accuracy

Customers are responsible for providing accurate shipping information.
Please verify your address before completing checkout.


Orders returned due to incorrect or incomplete addresses may incur additional reshipping fees.

8. Service Availability

We currently ship from the United States.
Delivery times and availability may vary based on destination, customs clearance, and local carrier performance.


In rare cases, international shipments may experience delays beyond our control due to customs inspections or local import restrictions.

9. Contact Information

For shipping questions or concerns, please contact:
info@gzmenterprises.com
El Monte, California

10. Policy Updates

GZM Enterprises reserves the right to modify this Shipping Policy at any time.
Any updates will be posted on this page with the revised effective date.
Continued use of our website after updates constitutes acceptance of the new policy. 

  • Legal and Policy Summary

GZM Enterprises

El Monte, California

(323) 793-3957 | info@gzmenterprises.com

Copyright © 2025, GZM Enterprises. All Rights Reserved.

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